Frequently Asked Questions
Shopping directly from the official Little Extra website gives you access to exclusive offers, value bundles, new launches, and special promotions that may not be available on marketplaces. You'll also enjoy direct access to our Customer Care team for personalised product guidance, order support, and after-sales assistance. Most importantly, you can shop with confidence knowing you're purchasing genuine Little Extra products directly from the brand.
Yes. Little Extra has served over 1 lakh+ happy customers across India. Our products are thoughtfully formulated using high-quality ingredients and are trusted by customers for their skincare and haircare needs.
Our products are carefully formulated using high-quality ingredients and many are dermatologically tested. They are designed to be gentle and effective for most skin and hair types. If you have very sensitive skin or known allergies, we recommend performing a patch test before use.
Yes. Our formulations are developed with Indian skin and hair concerns in mind while remaining suitable for a wide range of skin and hair types.
If you receive a damaged, defective, expired, missing, or incorrect product, please contact us within 48 hours of delivery with your order details and photos and videos of the issue. We'll review your request and resolve it as quickly as possible.
Many of our products are formulated to be gentle and suitable for sensitive skin. However, skin types vary, so we recommend performing a patch test before first use and reviewing the ingredients list.
Each product page includes detailed information about its benefits, key ingredients, directions for use, and the concerns it is designed to address. If you need personalised guidance, our Customer Care team will be happy to help you choose the most suitable products.
Yes. Our products are designed to complement one another and can generally be used together as part of your skincare or haircare routine. For best results, follow the directions provided on each product and introduce new products gradually if you have sensitive skin or are using active ingredients.
Results vary depending on the product, your skin or hair type, and how consistently you use it. Some products provide immediate cosmetic benefits, while others may require several weeks of regular use for noticeable results. Always follow the recommended directions for best results.
Yes. All Little Extra products are cruelty-free and vegan. We never test on animals and are committed to creating products that are kind to both people and the planet.
Yes. Most Little Extra products are suitable for both men and women unless otherwise specified on the product page.
Yes. Every Little Extra product has a manufacturing date and expiry date or best-before period printed on its packaging. For the best performance and safety, always use products before their expiry date and store them according to the instructions provided.
We accept UPI, credit cards, debit cards, net banking, wallets, Cash on Delivery (COD), and Partial Cash on Delivery (Partial COD) on eligible orders.
Absolutely. All payments are processed through secure and trusted payment gateways. We do not store your card or banking details on our website.
Yes. We offer both Cash on Delivery (COD) and Partial Cash on Delivery (Partial COD) on eligible orders and serviceable pin codes. Availability may vary depending on your delivery location, order value, and other eligibility criteria. If your order qualifies, the available payment options will be displayed during checkout.
Orders are usually dispatched within one business day. Delivery typically takes 4–6 business days, while remote locations may take 7–10 business days.
Yes. All Little Extra products are proudly made in India in manufacturing facilities that follow applicable quality and safety standards.
Once your order is shipped, you'll receive a WhatsApp message and email with your tracking link. You can also track your order anytime on our Track My Order page.
Orders can be cancelled or modified only before they are processed or dispatched. Once an order has been packed or shipped, it cannot be cancelled. If you need assistance, please contact our Customer Care team as soon as possible.
Due to the hygiene-sensitive nature of our products, we do not accept returns for change of mind or opened products. If you receive a damaged, defective, expired, missing, or incorrect item, please contact us within 48 hours of delivery and we'll be happy to assist.
Discount codes are generally not valid in combination with other promotional offers unless specifically stated. The applicable discount will be displayed during checkout.
Our Customer Care team is here to help. You can reach us through our Contact Us page. We aim to respond to all enquiries as quickly as possible during our business hours.
Loved by Thousands
The products our customers keep coming back for.