We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at care @ littleextralove.com. Please note that returns must be sent to the following address: Little Extra, B 1/35, Vineet Khand, Gomti Nagar, 226010 Lucknow UP, India.
If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can contact us for any return questions at care (@) littleextralove.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item so we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
If you need to cancel your order, you can email us at care (@) littleextralove.com or call our customer care number (+91) 7880 386 345 within 3 hours of placing the order. Once the order has been dispatched, it cannot be canceled.
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. You’ll be automatically refunded on your original payment method within 10 business days if approved. Please remember it can take a few days for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return, please contact us at
care (@) littleextralove.com